Privacy Policy
This policy explains what data VFitness collects, why we collect it, and the control you have over it. Effective date September 2, 2026.
1. Who we are
VFitness Training Services provides personal training and digital coaching from Nassau, The Bahamas. This Privacy Policy covers the VFIT app and our website at vfitbah.com.
You can reach us at any time with privacy questions at support@vfitness.app.
2. Data we collect
Account details: your name, email address, and sign in information when you create an account.
Body data: body measurements and progress photos that you choose to record.
Activity data: workout logs, nutrition and food logs, readiness check ins, and sleep logs.
Coaching media: form check videos you record and share with your coach for technique review.
Payment records: membership payments are processed by PayPal. We do not see or store your full card details.
Device and usage analytics: we use PostHog to understand how members use the app. PostHog session recording is enabled, and it masks all text input, so anything you type stays hidden.
3. Why we use your data
To deliver and personalize your coaching programs.
To track your progress over time, including workouts, nutrition, readiness, and sleep.
To bill and manage your membership.
To answer your support requests.
To improve the app, fix problems, and build better features.
4. Health data notice
Your fitness and body data is sensitive. We store it only to deliver the service you signed up for. It is never sold and it is never shared with advertisers.
5. How we share data
We share your data only with the people and services needed to run VFitness:
The trainer assigned to you, so they can coach you.
PayPal, which processes membership payments.
PostHog, which provides our app analytics.
Base44, which hosts the app and stores its data.
We do not sell your personal data to anyone.
6. Camera and photo use
The app can use your camera and photos for barcode scanning, meal photos, progress photos, and form check videos.
The camera or photo picker is only used when you choose to use it, and each use is started by you.
7. Notifications
Push notifications are optional. You choose to receive them, and you can turn them off at any time in your device settings.
8. Data retention and deletion
We keep your data while your account is active so we can deliver the service.
You can delete your account and all of your data yourself from the Settings page in the app. You can also request deletion by emailing support@vfitness.app.
Deletion requests are completed within 30 days. Any active recurring membership is cancelled first so you are not billed again.
9. Children
VFitness is not intended for users under 16. We do not knowingly collect data from anyone under 16.
10. Security
We use industry standard safeguards to protect your data, including encrypted connections and access controls.
No method of transmission or storage is completely secure, and we cannot promise absolute security.
11. Your rights
You can ask to access your data, correct it, delete it, or export a copy of it.
Most of these actions are available directly in the app. You can also request them by emailing support@vfitness.app.
12. Changes to this policy
We may update this policy as the service changes. If we make material changes, we will notify you in the app or by email before they take effect.
The current version is always available at vfitbah.com and in the app.
13. Contact
Questions about this policy or your data: support@vfitness.app.
VFitness Training Services, Nassau, The Bahamas.